Filed under: Technology, Dell, Netflix, Apple, Amazon.com, Retail, Best Buy
The whole concept of online commerce hinges on convenience, particularly during the frantic holiday shopping season. Unfortunately, some well-known Web merchants left consumers seriously dissatisfied in the past year. One of the most notable is Netflix (NFLX): Its cherry-colored logo has left many customers seeing red. Online Outrages Foresee -- an organization that tracks customer experience and satisfaction online -- recently released its 2011 Annual E-Retail Satisfaction Index. Netflix,...The Year's Worst of the Worst in Online Merchants originally appeared on DailyFinance.com on 2011-12-30T12:30:00Z.
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